Help CenterIf you are trying to set up a new account but have not received any emails from us, there are a few things you can check to resolve this issue.
First, please check your spam filter to ensure that our emails are not being filtered out. Our emails come from sop@smartsop.com and sop@smartsop.app, so be sure to add these email addresses to your safe sender list to prevent any future issues.
If you have checked your spam filter and still do not see any emails from us, it is possible that your account was not created successfully. This could happen if your name did not include both a first and last name, or if the email you provided was not valid. In this case, please double-check the information you entered when setting up your account and make any necessary corrections.
If you continue to experience issues with receiving emails from us or setting up your account, please reach out to our customer support team for further assistance. We are here to help and want to ensure that you have a smooth and successful experience with our platform.